Privacy Statement WGF Capital B.V.
You are dealing with WGF Capital B.V. and/or an affiliated company (including Wagenhof Bedrijfsmakelaars B.V.), hereinafter referred to as 'Wagenhof'. This privacy statement explains how your data is handled. Wherever 'NVM estate agent' or 'NVM appraiser' is mentioned in this statement, this means Wagenhof. This statement also explains which data is provided to NVM and to brainbay B.V., a subsidiary of the NVM, and what NVM/brainbay does with this data. Brainbay was founded by the NVM to develop products and services for NVM members based on data provided by members and non-NVM members as well as to conduct research on the real estate market.
What NVM broker/appraiser services do you use?
You can be in contact with the NVM broker/appraiser in one or more ways.
At residences:
You want to sell your property, rent it out and commission the NVM broker to do so:
You want to buy or rent a home and in doing so, you give an assignment to the NVM broker:
You want to have a property appraised and commission the NVM appraiser to do so:
- You want to have a property appraised. See 9.
If you are looking for a property and you have not engaged the NVM real estate agent to do so the following situations are possible:
- You want to be kept informed of the NVM broker's offerings without obligation.
- You want to view a property offered through the NVM broker. See 5.
- You want to buy a property offered through the NVM broker. See 6.
- You want to rent a property offered through the NVM broker. See 7.
At commercial or agricultural properties:
You want to sell or rent your commercial or agricultural property and commission the NVM broker to do so:
- You want to sell your commercial or agricultural property. See 10.
- You want to rent out your commercial or agricultural property. See 11.
You want to have a commercial or agricultural property appraised and commission an NVM appraiser to do so:
- You want to have a commercial or agricultural property appraised. See 9.
You want to buy or rent a commercial or agricultural property and instruct the NVM broker to do so:
- You want to buy a commercial or agricultural property. See 12.
- You want to rent a commercial or agricultural property. See 13.
If you are looking for a commercial or agricultural property and you have not engaged an NVM broker for this purpose, the following situations are possible:
- You want to be kept informed of the NVM broker's offerings without obligation.
- You want to view a commercial or agricultural property for sale or rent that is offered through the NVM broker. See 5.
- You want to buy a commercial or agricultural property offered through the NVM broker. See 14.
- You want to rent a commercial or agricultural property offered through the NVM broker. See 15.
Other services:
You want to be assisted by an NVM broker as part of other services:
You engage an NVM broker to assist you in the areas of property management, spatial planning such as environmental permits, changing zoning plans, designing and/or tendering new and remodeling plans, leasing matters, expropriation and the like. See 16
Controller
For all such processing, WGF Capital B.V. and/or its relevant affiliated company is the data controller. The contact details are:
WGF Capital B.V. and/or its relevant affiliate.
Maus Gatsonidesweg 8, 2031 AG Haarlem
023-532 55 33
Providing data to NVM/brainbay
Some services also provide data to NVM/brainbay. NVM/brainbay does the following with this data:
- Ensure that all NVM brokers have an up-to-date supply of homes, commercial properties and agricultural real estate that are or will be offered through NVM brokers.
- Ensuring that current listings are posted on funda and other (housing) websites.
- Provide a database through which appraisals and other valuations are possible and insights can be built about developments in the housing market, commercial real estate market and agricultural real estate market. The data in this database is kept indefinitely.
Read what NVM/brainbay does with the data provided here.
NVM/brainbay is a data controller for this data. Contact details are:
NVM brainbay B.V.
CoC 30102683 CoC 71551034
P.O. Box 2222 Ortelius Avenue 951
3430 DC Nieuwegein 3528 BE Utrecht
privacyhelpdesk@nvm.nl support@brainbay.nl
NVM/brainbay has a data processing officer. This can be reached at fg@nvm.nl.
We take your privacy seriously
The NVM broker and NVM/brainbay take your privacy very seriously and regard the rules around data protection as logical standards of decency. The NVM broker processes your data carefully and in accordance with legal requirements. The NVM broker pays great attention to adequate security so that your data is protected against unauthorized use, unauthorized access, modification and unlawful destruction. All NVM brokers continuously invest in providing good service. Part of this is the NVM-wide privacy program. If you have any questions, please do not hesitate to contact the NVM broker.
Viewing, changing or deleting data
If you want to know what information the NVM broker has about you, send your request to the broker by letter or e-mail.
NVM/brainbay does not process names or other directly identifying data. If you would like to know what data NVM/brainbay processes, please also contact the NVM broker who will then ensure that you are informed.
Also, if you want to change or delete the data, please send a reasoned letter or e-mail to the NVM broker. Your request will be complied with as soon as possible, unless the law requires the data to be kept or if there are (other) urgent reasons that oppose modification or deletion.
How can you file a complaint?
If you have any questions or if you have a complaint about the NVM broker's use of data, please contact the NVM broker first. If you are unable to reach an agreement with the NVM broker, please contact the NVM complaint coordinator at: klachtencoordinator@nvm.nl. In that situation, the NVM Data Processing Officer may also consider the complaint. You also have the right to file a complaint with the Authority for Personal Data.
How long does the NVM broker keep the data?
The NVM broker does not retain data longer than necessary. However, some data the NVM broker keeps for a long time:
- Some records of service are kept by the NVM broker for 20 years, as the NVM broker can be held liable for professional misconduct during this period.
- The burden of proof that the NVM broker has carried out the mandatory test under the Money Laundering and Terrorist Financing Act (Wwft), the NVM broker keeps 5 years.
1. You are selling your home and you have engaged the NVM broker for this purpose
The purpose of this contact is to promote your home on your behalf, understand the value of and interest in your home, arrange viewings and negotiate on your behalf and supervise the transaction. In doing so, the NVM broker will also establish your identity. You may also be approached for an estate agent evaluation and receive sales statistics from Funda. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, address and other contact information such as your phone number and email address. | b | 20 years |
| The reason for selling, such as living larger or changing jobs. | a | 3 years |
| The date of notification of the property and the period the property is or has been for sale. | a | 20 years |
| The description and features of the property such as the asking price, year built, areas and layout, cadastral data, WOZ value and photos and videos of the property.
If agreed with the NVM broker, the above information will be published on Funda, other housing websites and on the NVM broker's website. This is done for promotion of your home and will be shown there for up to 1 year after the transaction. |
a, d, e | 20 years |
| The reason for any withdrawal of the mediation order. | a | 3 years |
| Data required if a legal test must be performed under the Money Laundering and Terrorist Financing Act (Wwft). | c | 5 years |
| Data needed to prepare the purchase agreement. | b | 20 years |
| When the property is sold: the transaction details such as sale price and transaction date. | a | 20 years |
| For customer satisfaction and marketing purposes, your name and email address will be passed on to funda to enable an estate agent review. You will also receive sales statistics of your property from funda. | e | 2 years |
| Other information you provide to the NVM broker. | no | 3 years |
| Recipients of data | |
| a | NVM/brainbay(data is kept indefinitely) |
| b | Notary, appraiser, measuring agency, photographer, sales stylist, buyer, buying agent |
| c | FIU (Financial Intelligence Unit - Netherlands) |
| d | Viewer, bidder, buyer, buying agent |
| e | funda |
2. You are renting out your property and you have engaged the NVM broker for this purpose
The purpose of this contact is to promote your property on your behalf, arrange viewings, gain insight into the reliability of the potential tenant and draw up a rental agreement. In the process, the NVM broker also establishes your identity. You may also be approached for an estate agent review and receive rental statistics from funda. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, address and contact information such as your phone number and email address. | b | 20 years |
| The reason for rental. | a | 3 years |
| The description and features of the property such as rent, year of construction, areas and layout, cadastral data and photos and videos of the property. | a, c, d | 20 years |
| If agreed with the NVM broker, the above information will be disclosed on funda, other housing websites and on the website of the NVM broker. This is done for promotion of your home and will be shown there for up to 1 year after the transaction. | ||
| The reason for any withdrawal of the mediation order. | a | 3 years |
| The requirements you set for the tenant. | c | 20 years |
| Information necessary to prepare the lease, including your identity determination. | c | 20 years |
| When the property is rented, the rent and rental conditions | a | 3 years |
| For customer satisfaction and marketing purposes, your name and email address will be passed on to funda to enable an estate agent review. You will also receive rental statistics of your property from funda. | d | 2 years |
| Other information you provide to the NVM broker. | no | 3 years |
| Recipients of data | |
| a | NVM//brainbay (data will be kept indefinitely) |
| b | Tenant, measuring agency, photographer |
| c | Viewer, tenant, hiring agent |
| d | funda |
3. You are looking for a house to buy and you have engaged the NVM broker for this purpose
The purpose of this contact is to find a home suitable for you on your behalf, conduct negotiations on your behalf and supervise the transaction. In the process, the NVM broker will also establish your identity. You may also be contacted for an estate agent review from funda. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, address and contact information such as your phone number and email address. | a | 20 years |
| The search profile that includes your housing needs. | no | 3 years |
| Details about your current home such as purchase and rental price. The reason for buying, such as living larger or changing jobs. | no | 3 years |
| Your age and income category and family composition. | no | 3 years |
| If agreed with you, data to determine your financing options. | no | 3 years |
| Data required if a legal test must be performed under the Money Laundering and Terrorist Financing Act (Wwft). | b | 5 years |
| Data needed to prepare the purchase agreement. | c | 20 years |
| When the property is sold: the transaction details such as sale price and transaction date. | no | 20 years |
| For customer satisfaction and marketing purposes, your name and email address are transmitted to funda to enable a broker review. | d | 2 years |
| Other information you provide to the NVM broker. | no | 3 years |
| Recipients of data | |
| a | Seller, sales broker |
| b | FIU (Financial Intelligence Unit - Netherlands), sales agent |
| c | Notary, seller, sales broker |
| d | funda |
4. You are looking for a rental property and you have used the NVM broker for this purpose
The purpose of this contact is to find a suitable rental property on your behalf, to conduct the negotiations on your behalf, and to supervise the conclusion of the rental agreement and its further settlement. In doing so, the NVM broker will also establish your identity. You may also be approached for an estate agent review from funda. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, address and contact information such as your phone number and email address. | a | 20 years |
| The search profile that includes your housing needs. | no | 3 years |
| Details about your current home such as purchase and rental price. The reason for renting, such as living larger or changing jobs. | no | 3 years |
| Your age and income category and family composition. | no | 3 years |
| If agreed with you, data to determine your ability to pay a rent. | no | 3 years |
| Data needed if the landlord requires a tenant test (e.g. NVM Living Test). This test is a legitimate interest of the landlord. | a | 3 years |
| Information necessary to prepare the lease, including your identity determination. | a | 20 years |
| For customer satisfaction and marketing purposes, your name and email address are transmitted to funda to enable a broker review. | b | 2 years |
| Other information you provide to the NVM broker. | no | 3 years |
| Recipients of data | |
| a | Landlord, rental agent |
| b | funda |
5. You want to view a house for sale or rent, a business premises or agricultural property that is offered through an NVM broker.
In this contact, the NVM broker makes viewing appointments, the NVM broker gives you a good picture of the home, commercial or agricultural property, and the NVM broker records your opinion of this property. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, address and contact information such as your phone number and email address. | a | 1 year |
| Date of viewing and your opinion of the home, commercial or agricultural property. | a | 1 year |
| Other information you provide to the NVM broker. | a | 1 year |
| Recipients of data | |
| a | Seller or lessor of property |
6. You want to buy a property offered through the NVM broker
For this contact, the NVM broker is in contact with you and possibly your real estate agent in connection with the bidding process. Then the NVM broker performs the preparatory activities for the purchase agreement and transfer. In this contact, the NVM broker also establishes your identity. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, address and contact information such as your phone number and email address. | b | 20 years |
| Your opinion of the property. | b | 3 years |
| Bid data. | b | 3 years |
| Data required if a legal test must be performed under the Money Laundering and Terrorist Financing Act (Wwft). | d | 5 years |
| If agreed with the seller, data to determine your ability to pay a purchase price or meet other requirements of the seller. This is a legitimate interest of the seller. | b | 3 years |
| Data needed to prepare the purchase agreement. | c | 20 years |
| When the property is sold: the transaction details such as sale price and transaction date. | a | 20 years |
| The zip code (1234AB) and house number of the buyer's previous residential address, buy or rent. | a | 3 years |
| Your age and income category and family composition, type of buyer and reason for moving. | a | 3 years |
| Other information you provide to the NVM broker. | b | 3 years |
| Recipients of data | |
| a | NVM/brainbay (data will be kept indefinitely) |
| b | Vendor |
| c | Notary, buying broker |
| d | FIU (Financial Intelligence Unit - Netherlands) |
7. You want to rent a property offered through the NVM broker
The purpose of this contact is to determine whether you meet the landlord's requirements and to prepare the lease on behalf of the landlord. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker | |
| Your name, address and contact information such as your phone number and email address. | a | 20 years | |
| Your age and income category and family composition. | a | 3 years | |
| Data to establish that you meet the landlord's requirements. This is a legitimate interest of the landlord. This determination can be made, for example, by the NVM Living Test. | a | 5 years | |
| Information necessary to prepare the lease, including your identity determination. | a | 20 years | |
| Other information you provide to your NVM broker. | a | 3 years | |
| Recipients of data | |||
| a | Landlord | ||
8. You want to be kept informed about the offer by the NVM broker without any obligation
The purpose of this contact is that the NVM broker informs you of houses, business premises or agricultural property that may be of interest to you. This is done until you indicate that you no longer require this service. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, address and contact information such as your phone number and email address. | no | Until withdrawal of consent |
| The search profile that includes your housing needs. Based on the search profile, an offer can be compiled. | no | Until withdrawal of consent |
| Other information you provide to the NVM broker. | no | Until withdrawal of consent |
9. You want an appraisal of a home, commercial property or agricultural property and you have engaged the NVM broker/appraiser for this purpose
The purpose of this contact is for the NVM broker/appraiser to perform an appraisal for your home, commercial property or agricultural property. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, address and contact information such as your phone number and email address. | a | 20 years |
| Details of your home, commercial or agricultural property to determine value. | a | 20 years |
| Information required if the appraiser is required to report an unusual transaction under the Money Laundering and Terrorist Financing (Prevention) Act (Wwft) | b | 5 years |
| Other information you provide to your NVM broker/appraiser. | no | 20 years |
| Recipients of data | |
| a | Validation institute on appraisals |
| b | FIU (Financial Intelligence Unit - Netherlands) |
10. You are selling your commercial or agricultural property and you have engaged the NVM broker for this purpose
The purpose of this contact is to promote your commercial or agricultural property on your behalf, understand the value of and interest in your property, show interested parties around and negotiate on your behalf and supervise the transaction. In doing so, the NVM broker will also establish your identity. You may also be approached for an estate agent evaluation and receive sales statistics from Funda. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, company name, address and other contact information such as your phone number and email address. | b | 20 years |
| The reason for sale. | a | 3 years |
| The date of notification of the property and the period the property is or has been for sale. | a | 20 years |
| The description and characteristics of the property such as asking price, year of construction, areas and layout, cadastral data, photos and videos of the property.
If agreed with the NVM broker, the above information will be published on Funda, other real estate websites and on the website of the NVM broker. This is done for the promotion of your commercial property and will be shown there for up to 1 year after the transaction. |
a, d | 20 years |
| The reason for any withdrawal of the mediation order. | a | 3 years |
| Data required if a legal test must be carried out under the Money Laundering and Terrorist Financing Act (Wwft). Hereby | c | 5 years |
| the identities of the ultimate beneficial owners (Ultimate Beneficial Owners) are also established and recorded. | ||
| Data needed to prepare the purchase agreement. | b | 20 years |
| When the property is sold: the transaction details such as sale price and transaction date. | a | 20 years |
| For customer satisfaction and marketing purposes, your name and email address will be passed on to funda to enable an estate agent review. You will also receive sales statistics of the property from funda. | e | 2 years |
| Other information you provide to your NVM broker. | no | 3 years |
| Recipients of data | |
| a | NVM/brainbay (data will be kept indefinitely) |
| b | Notary, appraiser, measuring agency, photographer, sales stylist, buyer, buying agent |
| c | FIU (Financial Intelligence Unit - Netherlands), purchasing agent |
| d | Viewer, bidder, buyer, buying agent |
| e | funda |
11. You rent out your commercial or agricultural property and you have engaged the NVM broker for this purpose
The purpose of this contact is to promote your commercial or agricultural property on your behalf, to show interested parties around, to gain insight into the reliability of the potential tenant and to draw up a good rental agreement for you. The NVM broker will also establish your identity. You may also be approached for an estate agent evaluation and receive rental statistics from Funda. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, organization name, address and contact information such as your phone number and email address. | b | 20 years |
| The reason for rental. | a | 3 years |
| The date of notification of the property and the period the property is or has been for rent. | a | 3 years |
| The description and characteristics of the property such as rental price, year of construction, areas and layout, cadastral data and photos and videos of the property. In consultation with you, these details will also be placed on selected websites for promotion of the property. | a, c | 20 years |
| The reason for any withdrawal of the mediation order. | a | 3 years |
| The requirements you set for the tenant. | c | 20 years |
| Information necessary to draw up the lease, including identification of the signatory. | c | 20 years |
| When the property is leased: the rent and terms of the lease. | a | 3 years |
| For customer satisfaction and marketing purposes, your name and email address will be passed on to funda in order to | d | 2 years |
| enable an estate agent review. You will also receive rental statistics for your property from funda. | ||
| Other information you provide to your NVM broker. | no | 3 years |
| Recipients of data | |
| a | NVM/brainbay (data will be kept indefinitely) |
| b | Tenant, measuring agency, photographer |
| c | Viewer,tenant, hiring agent |
| d | funda |
12. You are looking for a commercial or agricultural property to purchase and you have engaged the NVM broker for this purpose
The purpose of this contact is to find a suitable commercial or agricultural property for you on your behalf, conduct the negotiations on your behalf and supervise the transaction. In the process, the NVM broker also establishes your identity. You may also be approached for an estate agent review from funda. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, organization name, address and contact information such as your phone number and email address. | c | 20 years |
| The search profile that includes your housing needs. | no | 3 years |
| Details of your current housing such as purchase and rental price. The reason for buying. | no | 3 years |
| Your housing requirements. | c | 3 years |
| If agreed with you, data to determine your financing options. | no | 3 years |
| Data required if a legal test must be performed under the Money Laundering and Terrorist Financing Act (Wwft). This involves identifying and recording the identities of the ultimate beneficial owners (Ultimate Beneficial Owners). | b | 5 years |
| Data needed to prepare the purchase agreement. This data is also provided to the selling broker and the notary. | d | 20 years |
| When the commercial or agricultural property is sold:
The transaction details such as the sale price and transaction date. |
no | 20 years |
| For customer satisfaction and marketing purposes, your name and email address are transmitted to funda to enable a broker review. | e | 2 years |
| Other information you provide to your NVM broker. | no | 3 years |
| Recipients of data | |
| a | NVM/brainbay (data will be kept indefinitely) |
| b | FIU (Financial Intelligence Unit - Netherlands), sales agent |
| c | Seller, sales broker |
| d | Notary, seller, sales broker |
| e | funda |
13. You are looking for a rental property (commercial property or agricultural property) and you have called in the NVM broker for this purpose
The purpose of this contact is to find a suitable commercial or agricultural property on your behalf, to conduct the negotiations on your behalf, and to assist in the drafting of the lease and further settlement. In doing so, the NVM broker will also establish your identity. You may also be approached for an estate agent review from funda. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, organization name, address and contact information such as your phone number and email address. | a | 20 years |
| The search profile that includes your housing needs. | no | 3 years |
| Details of your current housing such as purchase and rental price. | no | 3 years |
| Your housing requirements. | a | 3 years |
| If agreed with you, data to determine your ability to pay a rent. | no | 3 years |
| Data required if the landlord requires a tenant test (NVM Business Test). This test is a legitimate interest of the landlord. | a | 3 years |
| Information necessary to draw up the lease, including identification of the signatory. | a | 20 years |
| For customer satisfaction and marketing purposes, your name and email address are transmitted to funda to enable a broker review. | b | 2 years |
| Other information you provide to the NVM broker. | no | 3 years |
| Recipients of data | |
| a | Landlord, rental agent |
| b | funda |
14. You want to buy a commercial or agricultural property offered through the NVM real estate agent
You want to buy a commercial or agricultural property offered through the NVM broker. Before this contact, the NVM broker is in contact with you and possibly your broker in connection with the bidding process. Then the NVM broker performs the preparatory activities for the purchase agreement and transfer. In this contact, the NVM broker also establishes your identity. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, organization name, address and contact information such as your phone number and email address. | b | 20 years |
| Your opinion of the property on offer. | b | 3 years |
| Bid data. | b | 3 years |
| Data required if a legal test must be performed under the Money Laundering and Terrorist Financing Act (Wwft). This involves identifying and recording the identities of the ultimate beneficial owners (Ultimate Beneficial Owners). | d | 5 years |
| If agreed with the seller, data to determine your ability to pay a purchase price or meet other requirements of the seller. This is a legitimate interest of the seller. | b | 3 years |
| Data needed to prepare the purchase agreement. | c | 20 years |
| When the property is sold: the transaction details such as the sale price and transaction date and also zip code (1234AB) of the buyer's previous housing address. | a | 3 years |
| Other information you provide to the NVM broker. | b | 3 years |
| Recipients of data | |
| a | NVM/brainbay (data will be kept indefinitely) |
| b | Vendor |
| c | Notary, buyer, buying agent |
| d | FIU (Financial Intelligence Unit - Netherlands) |
15. You want to rent a commercial or agricultural property offered through the NVM real estate agent
You want to rent a commercial or agricultural property offered through the NVM broker. The purpose of this contact is to determine whether you meet the landlord's requirements and to prepare the rental agreement on behalf of the landlord. The following data may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, address and contact information such as your phone number and email address. | a | 20 years |
| Your housing requirements. | a | 3 years |
| Data to establish that you meet the landlord's requirements. This is a legitimate interest of the landlord. This determination can be made, for example, by the NVM Business Test. | a | 5 years |
| Information necessary to draw up the lease, including identification of the signatory. | a | 20 years |
| Other information you provide to the NVM broker. | a | 3 years |
| Recipients of data | |
| a | Landlord, rental agent |
16. You engage an NVM broker to assist you in the area of property management, spatial planning such as environmental permits, changing zoning plans, designing and/or tendering new and remodeling plans, leasing matters, expropriation, etc.
The purpose the NVM broker has in mind is to give you advice in the above-mentioned areas. Your personal data will be used to contact you and to give you expert (written and/or telephone) advice pursuant to the service order. Below is an outline of data that may be processed:
| Data | Provision possible to | Retention period with NVM broker |
| Your name, address and contact information such as your phone number and email address. | a | 20 years |
| opinions, agreements, income data,
financial statements, leases, permits, for example, environmental permits, expropriation contracts, building plans and any other data necessary for the provision of services. |
a | 20 years |
| Recipients of data | |
| a | Owner's association, land management organizations, such as private landowners, state forestry, natural monuments, municipalities, provinces, water boards and the Department of Public Works, Pro-rail and similar companies. |
Data use by the NVM/brainbay
The NVM broker provides certain data to NVM/brainbay via a link. NVM/brainbay is the processor responsible for the data received. NVM/brainbay does the following with this data:
- Ensure that all NVM brokers have an up-to-date supply of homes, commercial properties and agricultural real estate that are or will be offered through NVM brokers.
- Ensuring that current listings are posted on Funda and other (housing) websites.
- Provide a database allowing for appraisals and other valuations and building insights on developments in the residential, commercial real estate and agricultural real estate markets.
A Current supply of residential, commercial and agricultural properties from NVM brokers
If you wish to sell/lease a home, commercial property or agricultural property through an NVM broker, the following information will be disclosed to other NVM brokers:
- The address of the residential, commercial or agricultural property, the description and characteristics of the property such as the asking price, year of construction, surface areas and layout, cadastral data, WOZ value and photos of the property.
- Date the property goes on the market, date the property is taken off the market. Conditional sale, date of sale and transaction price.
This data is used by NVM brokers to provide services to their customers (seekers for a home, commercial property or agricultural property).
This data is kept indefinitely in connection with the database of historical offerings, see under C.
B Current supply of residential, commercial and agricultural properties on (housing) websites, including Funda
If you want to sell/rent a house, a business property or agricultural property through an NVM broker, in consultation with you they can also disclose data to Funda and other (housing) websites. This involves the following data:
- The address of the residential, commercial or agricultural property, the description and characteristics of the property such as the asking price, year of construction, surface areas and layout, cadastral data, WOZ value and photos of the property.
- Date the property goes on the market, sale date.
This data is used to bring your property to the attention of consumers, professional parties and/or third parties who themselves search via (housing) websites.
This information may still be visible on these websites for up to one year after the date of sale or the date a home, commercial or agricultural property is taken off the market.
C Database of historical offerings
The following information is recorded in the NVM database of all homes, commercial properties and agricultural real estate offered for sale or rent through an NVM broker:
- The address of the residential, commercial or agricultural property, the description and characteristics of the property such as the asking price, year of construction, surface areas and layout, cadastral data, WOZ value and photos of the property.
- Date the property goes on the market, date the property is taken off the market. Conditional sale, transaction date and transaction price.
- The postal code (1234AB) and house number of the buyer's previous (residential) address. The aforementioned data will be kept indefinitely.
With the aforementioned data, brainbay facilitates analyses of the real estate market on behalf of the NVM.
NVM/brainbay further provides this data to selected third parties, namely:
- NVM Appraisers, for doing appraisals and other valuations.
- Validation institutes, after being explicitly instructed to do so by an NVM appraiser, to check appraisal reports.
- Municipalities, for determining WOZ values.
- Ministry of Infrastructure and Water Management, for housing market research.
- Universities, for research purposes.
- NVM brokers in the course of providing services to their clients.
- Non NVM brokers, banks, property developers and housing associations, for research purposes (e.g. housing needs in a particular region).
These parties only have access to data for the stated purposes and, where possible, data is provided only at an aggregate level.
Internal audits and investigations
The NVM may view your data when it conducts research among its members to determine whether the rules are being complied with and when the NVM conducts an audit of an NVM member. After inspection, these data will no longer be processed by the NVM.
Viewing, changing or deleting data
If you wish to view, change or delete data processed at NVM/brainbay please contact NVM at privacyhelpdesk@nvm.nl. NVM will assess whether you are entitled to make the request and then whether your request will be granted.
